Mark Parkulo, MD, has held many administrative and informatics roles at Mayo Clinic over the past 23 years. He is currently Associate Dean of Clinical Practice with responsibilities over Clinical Systems. He is a long time member of HIMSS and AMIA and is Board Certified in clinical informatics.
Many security breaches at healthcare institutions begin as a result of phishing. Mayo Clinic has initiated an institution wide No Phishing Campaign that includes mandatory education and simulated phishing exercises for all employees. This presentation will discuss the details of the campaign and share data about its effectiveness. Speakers will also share examples of improvement in identifying phishing emails by front line staff as well as the institutional benefits of having end users as phishing monitors. The presentation will also discuss the changing varieties of phishing emails, the increasing use of social engineering, and the importance of continued end-user education in the identification process.